chk44's Privacy Policy

Introduction & Scope

chk44 is a trusted online casino and betting platform in Bangladesh. We place the highest importance on our users' privacy and are fully committed to keeping your personal information secure.

In this privacy policy, we explain in detail what kind of information chk44 collects, how that information is used, who it may be shared with, and how you can maintain control over your own data.

This policy applies equally to the chk44 website, mobile version, and all of our online services. If you use our services, it will be assumed that you agree to all the terms of this policy.

What Information We Collect

When you create an account and use services on chk44, we collect various types of information. This information helps us provide you with better services and ensure the security of the platform.

2.1 Registration & Identity Information

• Full name and date of birth (for age verification)
• Mobile number and email address
• Residential address
• National ID card or passport details (for identity verification)

2.2 Financial Transaction Information

• bKash, Nagad, Rocket, or Upay account numbers
• Deposit and withdrawal history
• Transaction time and amount

2.3 Technical Information

• IP address and device identification data
• Browser type and version
• Operating system information
• Cookies and session data
• Site usage patterns and navigation records

2.4 Gaming Activity Information

• Betting history and win/loss records
• Preferred game categories and play style
• Bonus and promotion usage details
• VIP tier progression data

Methods of Data Collection

chk44 collects your information in the following ways:

3.1 Information Provided Directly

When you register on our platform, fill in account details, contact the support team, or complete any form, you are providing information directly.

3.2 Automatically Collected Information

During each of your visits to our website, our servers automatically record certain information. This includes your device details, IP address, and a record of which pages you viewed and for how long.

3.3 Cookies & Tracking Technologies

chk44 uses cookies to improve your browsing experience and to keep login sessions secure. You can manage cookies from your browser settings, though in some cases this may affect the functionality of the site.

Purpose of Data Use

chk44 uses the information you provide only for specific and legitimate purposes. We explain below why this information is needed:

• Account Management: Information necessary for creating, verifying, and managing your account is stored.
• Identity Verification: Each user's age (at least 21 years) and identity is confirmed.
• Financial Transaction Processing: Deposits and withdrawals via bKash, Nagad, Rocket, and Upay are processed securely.
• Customer Support: Our 24/7 support team can resolve your issues quickly.
• Fraud Prevention: Suspicious activity is detected to keep all users' accounts secure.
• Service Improvement: Your playing patterns are analyzed to provide a personalized experience.
• Relevant Notifications: You are kept informed about bonuses, promotions, and important updates.
• Responsible Gaming: Unusual playing patterns are monitored and necessary steps are taken to protect users.

Information Sharing with Third Parties

chk44 does not sell or rent your personal information. However, in certain specific situations, limited information may be shared with trusted third parties:

5.1 Service Provider Partners

Necessary information may be shared with reliable partners for payment processing (bKash, Nagad, Rocket, Upay), technology infrastructure, and cybersecurity services. These partners operate under strict confidentiality agreements.

5.2 Legal Obligations

In response to valid legal directives, court orders, or legitimate requests from government authorities, we may be required to provide necessary information.

5.3 Fraud Prevention

If fraud, money laundering, or any other illegal activity is suspected, information may be shared with the relevant authorities. This is essential to protect the interests of all honest users.

Data Security Measures

chk44 follows industry-standard technologies and processes to protect your information. Our security framework includes:

6.1 Encryption Technology

All your personal information and financial transactions are protected through SSL (Secure Socket Layer) encryption. This technology ensures that information exchanged between your browser and our servers remains completely private.

6.2 Access Control

Only authorized staff can access your information, and they are bound by strict confidentiality obligations. Multi-factor authentication is used to prevent unauthorized access to our systems.

6.3 Regular Security Reviews

Our technology team regularly tests system security and promptly fixes any vulnerabilities. We follow fair play principles and ensure that every transaction is conducted securely.

6.4 Data Retention Period

Your information is retained for as long as your account remains active or as needed to provide services. Even after an account is closed, certain information may remain in our records for a specified period due to legal obligations.

Your Rights

As a user of chk44, you have several important rights over your own information:

• Right to Access: You can find out what information we have stored about you.
• Right to Correction: If there is incorrect or incomplete information in your account, you can have it corrected.
• Right to Deletion Request: In certain circumstances you can request that your personal information be deleted, though this may not be possible where legal obligations apply.
• Right to Object to Processing: You can object to the processing of your information for specific reasons.
• Right to Data Portability: You can receive the information you have provided in a structured format.
• Opt Out of Marketing: If you do not wish to receive our promotional messages, you can stop them at any time.

To exercise these rights, please contact our support team. We will process your request within a reasonable time.

Cookies Policy

Cookies are small data files stored in your browser. chk44 uses cookies for the following reasons:

8.1 Essential Cookies

These cookies are essential for the basic functioning of the site — such as keeping login sessions active, verifying security, and saving your preferred language.

8.2 Analytics Cookies

These cookies help us understand how users are using the site, which pages they spend the most time on, and where issues arise — so we can continuously improve our service quality.

8.3 Cookie Controls

You can delete or block cookies at any time from your browser settings. Please note, however, that disabling essential cookies may cause some features of the site to not work properly.

Protection of Minors

chk44's services are intended only for those aged 21 or above. We do not knowingly collect any information from minors. The age verification process is strictly followed during registration.

If we become aware that a minor's information has entered our system, we will immediately close that account and delete all associated information.

Policy Changes

chk44 reserves the right to update this privacy policy as needed. If any significant changes occur, we will:

• Display a clear notice on the website
• Notify you through your registered contact method
• Update the "Last Updated" date at the top of the page

If you continue using our services after a change, you will be considered to have accepted the new policy. We therefore recommend reviewing this page regularly.