chk44 Terms and Conditions — Know Your Rights

1 Definitions and Scope

In this document, "chk44", "we", or "platform" refers to the chk44.lat website and all services under it. "User", "you", or "member" refers to any person who has registered on this platform or is using its services.

These terms and conditions apply to all sections of the platform — including casino games, sports betting, bonus offers, payment processing, and customer support.

2 Eligibility and Account Registration

The following eligibility requirements must be met to participate on the chk44 platform:

• The user must be at least 21 years old.
• Each person may create only one account — multiple accounts are strictly prohibited.
• All information provided at registration must be truthful, accurate, and complete.
• Account passwords and login details must be kept completely confidential; the account must not be made available to any third party.
• The user agrees to submit the necessary documents to verify their identity and age.

3 Account Verification and Identity Confirmation

chk44 reserves the right to verify a user's identity at any time. The following documents may be requested as part of the verification process:

• National ID card (NID), passport, or birth registration certificate.
• OTP code for mobile number verification.
• Proof of ownership of the payment method — such as bKash, Nagad, Rocket, or Upay account details.

Withdrawals may be temporarily suspended until verification is complete. The platform ensures maximum confidentiality during the verification process.

4 Deposit, Withdrawal, and Payment Policy

chk44 processes transactions only through Bangladesh's popular mobile financial service (MFS) methods. The applicable methods are as follows:

• bKash — Bangladesh's most widely used mobile wallet.
• Nagad — The postal department's digital financial service.
• Rocket — Dutch-Bangla Bank's mobile banking service.
• Upay — UCB's mobile financial service.

Deposits are added to the account instantly. Withdrawal requests are generally processed within 15 minutes to 2 hours after verification. The platform does not charge any additional transfer fees, though your MFS provider's own charges may apply.

5 Bonuses and Promotional Offers

chk44 offers a welcome bonus for new members. The bonus terms are detailed below:

The welcome bonus is awarded at 100% on the first deposit, up to a maximum of ৳15,000. The wagering requirement must be met before the bonus funds can be withdrawn.

Additional terms related to bonuses:

• Each user may receive the first deposit bonus only once.
• Bonus funds cannot be transferred directly to another user.
• Attempting to earn bonuses through methods not approved by chk44 may result in account closure.
• Bonus offers may change or be cancelled at any time; bonuses received before any change will remain valid under the existing terms.

6 VIP Program and Cashback

chk44's three-tier VIP program rewards regular players. A weekly cashback benefit applies at each tier:

• Bronze — up to 0.5% cashback per week.
• Silver — up to 1.0% cashback per week.
• Gold — up to 1.5% cashback per week.

Cashback is calculated based on total betting activity for the week and is credited to the account automatically. Moving up to a higher tier depends on consistent participation and activity on the platform.

7 Prohibited Activities

The following activities are strictly prohibited on the chk44 platform:

• Operating multiple accounts by the same person.
• Fraudulent transactions or operating an account under a false identity.
• Playing or betting using any automated software (bot).
• Exploiting system errors or bugs for personal gain — any winnings obtained in such cases will be voided.
• Attempting unauthorized access to another user's account.
• Conducting money laundering or illegal financial activities through the platform.
• Harassment, fraud, or harmful conduct toward other users.

8 Responsible Gambling Policy

chk44 is firmly committed to responsible gambling. We believe that gambling is a form of entertainment — it should not be considered a source of income. This platform is for individuals aged 21 and above only.

• Users can set deposit limits for themselves.
• The option to temporarily or permanently suspend an account is available.
• If signs of addiction appear, please contact our support team.

Visit our Responsible Gaming page for more details.

9 Intellectual Property and Content Rights

All content on the chk44 platform — logos, graphics, text, software, game interfaces, and design — is the exclusive property of chk44 or its licensors. Users are strictly prohibited from copying, redistributing, or using these materials commercially.

Game content is the property of third-party game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, Microgaming, etc.) and is supplied under their respective license terms.

10 Privacy and Data Protection

chk44 places the highest importance on protecting users' personal information. The platform uses SSL encryption technology to keep all data transfers secure.

• Personal information is never sold to third parties.
• Only the information necessary to provide the service is collected.
• Users may request to review or delete their data at any time.

Read our Privacy Policy for more details.

11 Service Interruptions and Technical Issues

chk44 strives to ensure a reliable and uninterrupted service. However, service interruptions may occur in the following circumstances, for which chk44 will not be held responsible:

• Third-party network or internet connection disruptions.
• Unexpected server maintenance or system upgrades.
• Natural disasters, cyberattacks, or causes beyond our control.
• Disruptions to payment gateway or MFS provider services.

If a technical issue arises, please contact our 24/7 live chat support.

12 Account Closure and Suspension Policy

chk44 reserves the right to suspend or permanently close any account for the following reasons:

• Violation of any clause in these terms and conditions.
• Evidence of fraudulent or deceptive activity.
• Instructions from authorities or law enforcement agencies.
• At the user's own request.

Users may also request to close their account at any time — in that case, any remaining balance will be returned subject to applicable conditions.

13 Dispute Resolution

In the event of any dispute or complaint, an attempt will first be made to resolve it through our customer service team. chk44's customer support is available 24/7 in both Bengali and English.

• Instant support is available via live chat.
• Contact by email: [email protected]

An initial response to a submitted complaint will be attempted within 7 business days. Complex matters may take additional time to review.

14 Policy on Changes to Terms and Conditions

chk44 reserves the right to change these terms and conditions at any time. In the event of changes:

• The updated terms will be published on the website and the "Last Updated" date will change.
• For important changes, registered members may be notified by email or notification.
• Continued use of the platform after changes will be considered as acceptance of the new terms.

15 Limitation of Liability

chk44 is a fair play guaranteed platform. However, chk44 will not be liable for the following:

• Losses caused by third-party service failures.
• Losses resulting from the user's own careless disclosure of account information.
• Disruption to game or betting processes due to internet connection issues.
• Expected earnings from betting or gaming not being realized.

16 Customer Support & Contact

If you have any questions or issues on the chk44 platform, our support team is always ready to help:

• Live Chat: 24/7 — Instant support in Bengali and English.
• Email: [email protected]